Goodbye Tiger, Hello Rabbit!

The year 2010 has been a roller coaster ride. There were Contact Centers that closed due to economic crisis, there were some who found allies and merged to make them bigger and better. There are also these new born, the ...

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BLOG: Growth of the outsourcing industry

What comes to mind when you hear the word outsourcing? You may think about call centers, graveyard shifts, clients from Western countries… these are all true, but not always. Indeed, the Philippines was first known

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