NEWS: Bottlenecks in Future Growth

A study on Knowledge Process Outsourcing (KPO) sector shows a huge supply gap that threatens to cripple its growth. Rocsearch, a UK-based research services company, has gathered evidence suggesting that the KPO market...

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NEWS: Scope and Future of KPO

According to a report of National Association of Software and Services Companies (NASSCOM), the Indian chamber of commerce that serves as an interface to the Indian Software industry, Knowledge Process Outsourcing...

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BLOG: Surviving the Night Shift

From what I’ve heard, the one thing that instantly repels people from exploring the BPO industry is the notorious night shift. But let me tell you: it’s not all that bad and it’s definitely manageable....

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BLOG: Investing in the Essentials

Though the BPO industry is known for allowing its employees a fairly relaxed dress code, college graduates should invest in quality corporate wardrobe workhorses now that they are forced to wear more respectable pieces...

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BLOG: BPO Myths

Since we’re on the topic of misconceptions, I’ve decided to list down the five most common BPO myths. By way of research, I asked random people what are the things they’ve heard about the industry:...

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BLOG: The Youth on the BPO Industry

Chances are, if you’re a young adult, you’ve (at one point) raised an eyebrow on the BPO industry. Think of it this way: you graduated with a degree in your field of choice and you have certain expectations...

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